Supported Devices and System Requirements

Modified on Mon, 11 May at 2:02 PM

This article outlines the recommended devices, operating systems, browsers, and internet requirements for using CognitiveBotics smoothly across both the therapist platform and the child learning app.

Platform Overview

Platform	Intended Users	Recommended Device
Parent/Caregiver Learning App	Children, Parents, Caregivers	Tablet preferred
Therapist Web Platform	Therapists, Therapy Centers, Schools	Laptop/Desktop preferred

CognitiveBotics Learning App – Supported Devices

Device Type	Minimum Supported	Recommended	Operating System
iPad	iPad (8th generation 2020 or newer) iPad Pro (2020 or newer)	iPad (9th generation or newer) iPad Pro with Apple M1 chip(2021) or newer	iPadOS 15.3+
Android Tablet	3GB RAM	4GB+ RAM, Octa-core processor	Android 10+
iPhone	iPhone X	iPhone 11 or newer	iOS 15.3+
Android Phone	Android 7+	Recent mid-range or premium device	Android 10+

Therapist Web Platform – Supported Devices

Device Type	Minimum Supported	Recommended	Supported Browsers
Windows Laptop/Desktop	Windows 10, 4GB RAM	Windows 11, Intel i5+, 8GB RAM	Google Chrome
MacBook/iMac	macOS Monterey	macOS Sonoma, Apple M1+, 8GB RAM	Safari, Google Chrome

Internet Requirements

Requirement	Minimum	Recommended
Internet Speed	10 Mbps	20 Mbps or higher
Network Type	Stable mobile data/Wi-Fi	Stable Wi-Fi connection
Video/Pose Activities	Supported	Strongly recommended on Wi-Fi

Camera and Audio Requirements

Requirement	Recommendation
Camera Access	Enable camera permissions
Microphone Access	Enable microphone permissions when prompted
Room Lighting	Use in a well-lit environment
Child Positioning	Ensure full body visibility during pose activities

General Recommendations

Recommendation	Why It Helps
Keep device updated	Improves compatibility and stability
Close unused apps	Improves app performance
Use larger screens when possible	Better learning experience for children
Maintain free storage space	Prevents slowdowns and crashes
Restart device periodically	Refreshes system performance

Frequently Asked Questions

Can CognitiveBotics be used on a phone?

Yes. Phones are supported, but tablets are recommended for a better learning experience due to the larger screen size.

Can therapists use tablets instead of laptops?

The therapist platform may work on larger tablets, but a laptop or desktop is recommended for managing reports, appointments, and learning plans efficiently.

What happens if my internet connection is unstable?

You may experience:

slower loading times,
interruptions during activities,
delayed syncing of reports and progress data.

A stable Wi-Fi connection is recommended whenever possible.

I’m experiencing lag or freezing. What should I do?

Try the following:

Restart the app or browser
Check your internet connection
Close other apps running in the background
Update your browser or operating system
Restart your device

If the issue continues, please contact the CognitiveBotics support team.