Q1. How do I access CognitiveBotics?
CognitiveBotics is available as a mobile App for both iOS as well as Android devices on the App Store and Play Store. Currently it is also available as a Web App that can be accessed through a Chrome browser.
Q2. What devices are compatible with the platform?
The portal can be used on tablets, phones, computers, and laptops. However, a tablet
provides the best experience. If you’re an Apple user, we recommend iPad 10 and above.
If you’re an Android user, we recommend the device should have 4GB RAM and an octa-
core processor with a decent GPU (like Mali G52 MC2 & above or Adreno 710 & above).
The device should be updated to the latest iOS/Android version.
You can install our application on most smartphones and tablets. Larger tablets, such as
10-inch screens/8-inch screens, tend to work best for children. Alternatively, a touch
screen laptop also works.
For a more detailed info, refer to the table below-
Application | Device Type | Operating System (OS) | Devices | Ideal specifications | Browser Support |
| Web App | Desktop | Windows | PC, Laptop | Processor: Intel i5 or higher, GPU: Nvidia or similar and higher RAM: 8GB+, OS: Windows 11 orlater | Chrome |
| MacOS | MacBook, iMac | Processor: M1 or higher RAM: 8GB+,OS: macOS sonoma or later | Safari, Chrome | ||
| Tablet | iOS | iPad 9th gen or later | Processor: A13 Bionic or higher, RAM: 3GB+, Storage: 64GB+, OS: iPadOS 17 or later | Safari, Chrome | |
| Mobile App | Mobile | iOS | iPhone 10 or Higher | iOS 15.3 + | N/A |
| Android | Smartphones | 3GBRAM+: , Storage: , OSAndroid 7(API 24)+ | N/A | ||
| Tablet | iOS | iPad 9th gen or later | Processor: A13 Bionic or higher, RAM: 3GB+, Storage: 64GB+, OS: iPadOS 15.3 or later | N/A | |
| Android | Tablet: Real Me Pad 2, One plus pad go | Processor: Octacore processor, Mali-G52 MC2 GPU or higher, RAM:3GB+ | N/A |
objective?
If you encounter any sort of technical issue, please reach out to us immediately on
“support@cognitivebotics.com” or send us a WhatsApp message on “+919581622929”
with details of the issue and we will get back as soon as possible.
Q4. What to do if the screen freezes?
- Refresh the page to see if the issue resolves.
- Sign out and sign back in to your account.
- Clear your browser cache and perform a hard refresh (see steps below for specific devices).
| Device | Browser | Clear Cache | Hard Refresh |
|---|---|---|---|
| Windows | Google Chrome | Press Ctrl + Shift + Delete → Select Cached images and files → Click Clear data | Press Ctrl + F5 or Shift + F5 |
| Microsoft Edge | Press Ctrl + Shift + Delete → Select Cached images and files → Click Clear now | Press Ctrl + F5 | |
| Mozilla Firefox | Press Ctrl + Shift + Delete → Select Cache → Click OK | Press Ctrl + Shift + R or Ctrl + F5 | |
| iOS (iPhone) | Safari | Go to Settings > Safari → Tap Clear History and Website Data | Tap Reload icon (with shift key for external keyboard) |
| Google Chrome | Open Chrome → Tap Three-dot menu > Settings >Privacy and Security > Clear Browsing Data → Select Cached images and files | Tap Three-dot menu, then tap Reload | |
| iPad (iPadOS) | Safari | Go to Settings > Safari → Tap Clear History and Website Data | Tap and hold Reload icon → Select Reload Without Content Blockers |
| Google Chrome | Open Chrome → Tap Three-dot menu > Settings >Privacy and Security > Clear Browsing Data → Select Cached images and files | Tap Three-dot menu, then tap Reload | |
| macOS | Safari | Go to Safari > Preferences > Advanced → Check Show Develop menu in menu bar → From menu bar, go to Develop >Empty Caches | Press Command + Option + R |
| Google Chrome | Press Command + Shift + Delete → Select Cached images and files → Click Clear data | Press Command + Shift + R or Command + Option + R | |
| Mozilla Firefox | Press Command + Shift + Delete → Select Cache → Click OK | Press Command + Shift + R |
If the issue persists, consider checking your internet connection or trying a different browser.If the issue still persists, please contact us.
Please find best practices for uninterrupted gameplay :
| Area | Recommendation | Why it Helps |
|---|---|---|
| Battery | Keep device above 50% charge; avoid Low Power/Battery Saver Mode | Prevents slowdowns from power throttling |
| Brightness | Set between 40–70%; disable Auto-Brightness while playing | Ensures good visibility without draining battery |
| Network | Use stable Wi-Fi; pause background downloads/updates | Reduces lag and interruptions |
| Device Heat | Avoid playing in direct sunlight; remove heavy cases if device gets hot | Prevents overheating and performance drops |
| Background Apps | Close unused apps before starting | Frees memory and improves speed |
| Notifications (Optional) | Turn on Do Not Disturb mode | Prevents interruptions and accidental app exits |
| System Updates | Keep device and game updated | Ensures latest performance improvements |
Q5. What should i do if my child does a pose correctly, but it was not detected?
If you encounter this issue, please check if your child is positioned at the appropriate
distance from the screen. Make sure to check if the prompts onscreen all appear green
before proceeding with the poses.
If the poses are still not detected, please report the issue to us either on call or
WhatsApp (+919581622929) and we will look into the matter.
Q6. Can I use the application if my internet is not stable?
We recommend an internet speed of at least 10 Mbps Wi-Fi or 5G for optimal
performance. The application will work at lower speeds but may likely have performance
and stability issues.
Q7. My child got 100% on a learning content and still seeing the same content the next
day.
When your child can correctly respond to at least 80% or more of the targets shown in
each learning objective on the first try for three consecutive days, it will be considered as
‘Mastered’. Once mastered, your child moves on to the next learning content. Without
mastering a particular set of learning content, it is not possible to move further. If you still
have concerns, please feel free to contact us either through email or phone/ WhatsApp.
Q8. How do I engage my child on the platform if they are distracted or fidgety?
If the child is easily distracted, it is recommended to begin with a single learning
objective (LO) and provide immediate reinforcement (it can be movement break,
access to toys). Gradually, the number of LOs can be increased. It is also beneficial to
start with a familiar LO before introducing new concepts. It is advisable to engage the
child with the platform in a distraction free environment.
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